When installing my tension rod, it got to a certain length and locked up & it won’t budge; any advice?

Upon installation, the rod can get accidentally overtightened - and the spring mechanism freezes up.

1. You can try taking the rod down and tapping it sharply, several times on a hard, firm surface.  (Similar to loosening a jar lid by tapping on a counter.) 
2. Then, making certain you are turning in the proper direction (the opposite direction you used to tighten) really twist the spring end. 

Don’t be afraid to apply a good deal of force!

Here is a helpful video!  In fact, we have a bunch of “How to Videos” on YouTube to ensure you are using and setting up all your products correctly.

Visit our YouTube Channel here!